FAQ

Ensure the receiver is in Learn Mode and that the key fob is actively transmitting during the pairing process.

Check the key fob batteries and confirm battery voltage is between 2.2 V and 3.2 V.

Verify the magnet being used is strong enough and is applied in the correct location to activate the sensor.

Inspect the key fob for contamination or corrosion. Ensure the metallic dome makes clean contact with the circuit board.

Contact Rowe Electronics or your authorized dealer for troubleshooting assistance.

Verify that power to the receiver is present and uninterrupted. Check for blown fuses or loose wiring connections.

When driving solenoids or other inductive loads, proper external protection is required. Contact Rowe Electronics or your dealer for guidance.

Replacement key fobs are available through Rowe Electronics or your authorized dealer.

Some units may use custom dealer programming. Contact your dealer for support.

Ensure the battery is fully charged and confirm the receiver is not obstructed by signal-degrading materials.

If the auger operates normally using physical switches, contact Rowe Electronics or your dealer for service.

Both power and ground must be fully disconnected from the module before programming.

Ensure you are connecting through the AmpLink PDM app, not your device’s Bluetooth settings.

Verify the correct trigger wire is connected and enabled in the configuration settings.

Inspect the wiring for short circuits and confirm the connected accessory is operating correctly. Contact Rowe Electronics or your dealer if the issue persists.

Confirm configuration settings are correct. Contact Rowe Electronics or your dealer for assistance.

Check the unit’s serial number. Units with serial numbers below 56027415 may require an update. Contact Rowe Electronics or your dealer for service.

Power-cycle the unit by disconnecting and reconnecting power. Contact Rowe Electronics or your dealer if the issue continues.

Check browser security settings to ensure downloads are not being blocked. Using a VPN may help bypass restrictive network policies.

Contact Rowe Electronics or your authorized dealer to purchase a replacement cable.

Ensure the correct drivers are installed and properly selected.

Verify the correct COM port is selected in the Dashboard software.

Verify that the supply voltage and load are within rated specifications.

If the metal cable can be moved in and out by hand, contact Rowe Electronics for service.

Ensure the throttle cable sheath is properly secured and the cable cannot be moved by hand. Contact Rowe Electronics for service.

Reverse the two actuator motor wires at either the control connection or actuator connection.

Inspect cable routing and confirm the system load requirements are within specifications.

Actuators are serviceable only by Rowe Electronics. Any attempt to disassemble the unit will void the manufacturer warranty.

Contact Rowe Electronics and we will help identify a connector that meets your requirements.

Rowe Electronics offers a wide range of pigtail connectors that simplify installation and eliminate the need for specialized crimping tools.

Our products are engineered for a broad range of applications, including automotive, industrial, and agricultural markets.

All Rowe Electronics products are proudly manufactured in the United States.

Yes. Rowe Electronics offers custom design and private-label manufacturing services to meet specific customer requirements.

Product-specific documentation is available on individual product pages or by request from Rowe Electronics.

Our products are designed for ease of installation. Basic hand tools such as screwdrivers and wrenches are typically sufficient.

Fill out the “Contact Us” form outlining the issue you are experiencing, and a service technician will reach out with information for sending it in.